Zhu Baiyu1, Li Dongliang1, Feng Bijuan2, Mo Zhifeng1#
1Emergency and Disaster Medical Center, the seventh Affiliated Hospital of Sun Yat-Sen University, Shenzhen 518000, China 2Emergency Department,Sun Yat-Sen Memorial Hospital, Sun Yat-Sen Universityr, Guangzhou 510000, China
# Mo Zhifeng is the corresponding author. E-mail:edifen@126.com, https://orcid.org/0000-0001-9238-2242.
Article History Received 15 May 2021 Accepted 25 May 2021 Published 30 June 2021
Cite this Article Zhu Baiyu, Li Dongliang, Feng Bijuan, Mo Zhifeng. Application of “Green Channel Card”
in Critical Patients in Emergency Department [J].Medical Research, 2021.3(2):11-16, http://dx.doi.org/10.6913/MRHK.202106_3(2).0002
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ABSTRACT
Objective To explore the effect of “green channel card” in critically ill patients in emergency department. Methods Seventy-five critically ill patients in the emergency department of our hospital from August 2019 to April 2021 were selected as the experimental group, and 63 critically ill patients from June 2018 to July 2019 were selected as the control group. The experimental group was admitted by using the “green channel card”, and the control group was admitted by the green channel signed by the general administrative duty in the hospital. The success rate of emergency rescue, patient satisfaction, waiting time, effective complaints and other related conditions were compared between the two groups.
Results The success rate of rescue in the experimental group increased, but there was no statistical significance; while the waiting time in the experimental group was significantly higher than that in the control group (P < 0.05), the patient satisfaction was also higher than that in the control group (P < 0.05); the complaint rate was lower than that in the control group (P < 0.05).
Conclusion The use of “green channel card” in emergency critically ill patients can significantly shorten the waiting time for rescue, improve patient satisfaction, reduce the complaints of patients and their families, and make the green channel more efficient, usual and rapid. It is worthy of being widely popularized in the clinical application.
Key words Green channel card; Emergency department; Critical illness