V3N308 A Survey on Limiting Factors of “Internet plus Nursing Service”

LI Jiayi^1#, ZHONG Yanhui^4#, HAN Xiaoling², YANG Mingzhu², LING Xiaofeng³, ZENG Huajuan^3*

MRHK20210308

¹Department of Spine and Osteopathy, Zhuhai People’s Hospital (Zhuhai Hospital affiliated with Jinan University), Zhuhai, China, 519000

²Department of Nursing, Zhuhai People’s Hospital (Zhuhai Hospital affiliated with Jinan University), Zhuhai, China, 519000

³Internet Plus Nursing Service Center, Zhuhai People’s Hospital (Zhuhai Hospital affiliated with Jinan University), Zhuhai, China, 519000

⁴Emergency Department, Shenzhen Hospital of Southern Medical University, Shenzhen, Guangdong, China, 518110;

^#LI Jiayi and ZHONG Yanhui contributed equally.

^* ZENG Huajuan is the corresponding author. https://orcid.org/0000-0002-9197-5289.

Article History Received 25 June 2021 Accepted 25 July 2021 Published 30 September 2021

Cite this Article LI Jiayi, ZHONG Yanhui, HAN Xiaoling, YANG Mingzhu, LING Xiaofeng, ZENG Huajuan. A Survey on Limiting Factors of “Internet plus Nursing Service” [J].Medical Research, 2021.3(3):73-80, http://dx.doi.org/mrhk/10.6913/MRHK.202109_3(3).0008

Objective This study aimed to investigate the limiting factors of “Internet plus Nursing Service”, a new form of nursing care, and the current working conditions of visiting nurses.

Methods A questionnaire was conducted among 80 visiting nurses involved in the “Internet plus Nursing Service” program in a tertiary hospital in Zhuhai City. The questionnaire covered the general information of the visiting nurses and their understanding and practical experience on the “Internet plus Nursing Service”.

Result A total of 80 effective questionnaires were collected. All nurses were willing to participate in “Internet plus Nursing Service”. Among them, 76.25% of nurses participated in “Internet plus Nursing Service” through hospital training; 48.75% of nurses liked this job because of the sense of professional achievement. Nevertheless, 55% of nurses believed that the high cost, medical safety and nurse safety are the factors hindering the development of “Internet plus Nursing Service”, and various related training and policies may be needed to improve the quality and safety of this new form of nursing care.

Conclusion This survey demonstrated that nurses are optimistic regarding the “Internet plus Nursing Service”. However, high cost and potential safety issues of both nursing staff and patients are potential factors limiting the development of this new form of nursing care.

Keywords Internet; Nursing care; Visiting nurses; Survey; Aging